At ckxch.shop, transparency and accessibility are at the core of how we do business. Whether you’re a customer, partner, affiliate, or job seeker, knowing where and how to reach us is important. This page provides complete details about our official business address, along with alternative contact methods to ensure you can always stay connected with us.
As an online business dedicated to serving customers across the globe, our physical and digital presence work hand in hand to create a seamless shopping experience
Official Email: contact@ckxch.shop
Website: https://ckxch.shop
Office Hours
While our online store is open 24/7, our team is available for assistance during the following business hours:
- Monday to Friday: 9:00 AM to 6:00 PM IST
- Saturday: 10:00 AM to 4:00 PM IST
- Sunday: Closed (Customer support via email only)
All queries received outside business hours will be responded to on the next working day.
Customer Service Contact
Have a question about your order, product information, or shipping details?
Customer Support: Available via email at support@ckxch.shop
We typically respond to customer queries within 24 hours on business days.
If you’re an existing customer, please mention your Order ID in your email for faster assistance.
Business Inquiries & Legal Notices
For corporate communication, vendor partnerships, legal notices, or regulatory matters:
Business Email: business@ckxch.shop
Legal Correspondence: legal@ckxch.shop (Include subject line: “Attention – Legal Team”)
We take legal, compliance, and privacy matters seriously. Our legal team ensures all communications are reviewed and addressed professionally and promptly.
Where We Operate
Though ckxch.shop is primarily an online-first brand, we maintain a network of:
- Fulfillment centers
- Logistics partners
- Regional vendors
This distributed infrastructure enables us to deliver across India and globally, while keeping operational overheads low and efficiency high.
Returns and Exchange Address
To initiate a product return or exchange, customers are requested to:
- Contact support@ckxch.shop within 7 days of delivery.
- Wait for confirmation and return instructions.
- Only then ship the item to the return address provided in the response email.
Unauthorized returns or packages sent without confirmation may be refused or returned to sender.
Visiting Policy
Our physical office is not open to walk-in visitors or customers at this time due to the nature of our digital operations. However, pre-scheduled meetings with suppliers, partners, or job applicants may be arranged upon request.